If you enjoy helping people, work well under pressure, and thrive in a fast-paced environment, this is your chance to be part of a company that’s transforming travel in South Africa.

• Troubleshoot customer concerns and provide effective solutions.

• Complete assigned tasks on time and to a high standard.

✅ Requirements

• Customer service or booking experience (preferred).

• Fluent in Afrikaans & English (spoken and written).

• Excellent communication and confident phone etiquette.

• Comfortable using computer systems (booking platforms a plus).

• Strong problem-solving skills and ability to multitask.

• Organised, detail-oriented, and customer-centric.

• Ability to work in a fast-paced, high-pressure environment.

• Flexible availability (including weekends and select public holidays).

• Professional, reliable, and committed, with own reliable transport.

🕒 Shift Schedule

• Weekend shifts (about once a month, depending on roster).

• Seasonal adjustments may apply.

• Some public holiday shifts within rotation (with added compensation).

🎁 Benefits

• Modern offices at the V&A Waterfront

• Travel vouchers & exclusive discounts

• Employer-funded pharmacy visits (FeelBetterFast)

• Pension fund contributions

• Generous leave package + extra half-day off monthly

• Monthly team events and more!