Overview:
Our Cape Town regional office delivers professional cleaning and hygiene solutions with a strong focus on quality and customer satisfaction.

Purpose:
We seek an experienced Contract Manager to oversee operations at a key client site, ensuring efficient service delivery across cleaning, hygiene, pest control, and landscaping. The role requires strong leadership, client management, and operational excellence.

Key Responsibilities:

• Lead and manage site teams to meet company and client expectations.

• Oversee daily operations, ensuring SLAs, KPIs, and compliance standards are achieved.

• Implement best practices, monitor performance, and resolve service issues promptly.

• Conduct regular client meetings, build relationships, and maintain high satisfaction levels.

• Manage budgets, monitor expenses, and ensure cost control and profitability targets are met.

• Maintain accurate records for payroll, attendance, and reporting.

• Ensure compliance with health, safety, hygiene, and environmental regulations.

• Oversee audits, inspections, and incident investigations to drive continuous improvement.

• Manage assets, consumables, and equipment maintenance according to contractual terms.

• Identify training needs, conduct performance reviews, and support staff development.

• Support new business and upselling opportunities within client accounts.

• Promote innovation, efficiency, and adherence to company values.

Requirements:

• Proven experience managing large cleaning or facilities contracts.

• Strong leadership, organizational, and client communication skills.

• Knowledge of SHEQ and budget management.

To Apply:
Send your CV and cover letter to recruitment@kusilees.com
Closing Date: 14 September 2025
Start Date: 1 October 2025
Type: Temporary (3–6 months)
Work Location: In person