Senior IT Technician to handle Level 2 and 3 Support; Escalations; Firewalling; Cloud Infrastructure
Full time @Absolute Cloud Solutions posted 9 months ago in Other Shortlist Email JobJob Detail
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Job ID 105037
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Offered Salary 0
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Career Level Others
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Experience 7 Years
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Gender Both
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Industry IT Support & Networking
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Qualifications Matric Certificate
Job Description
Senior IT Technician to handle Level 2 and 3 Support; Escalations; Firewalling; Cloud Infrastructure Design and Troubleshooting (7 years’ experience minimum)
Application Reference: SENIT8647 (please include in your email subject line)
Please take the time to really read this job spec. We know that most people are mindlessly cut and pasting as many submissions as they can, and that makes sense at most companies.
But Absolute Cloud Solutions is not most companies, the job is not most jobs; and the guy (or gal) who gets the job is not most people.
This position demands, and receives, respect for knowledge.
You understand that understanding the context matters big time; that trying to look up what to click will only solve the easy problems.
Deep understanding of the underlying technology, and a brave thirst to dive into and conquer a new technology you don’t already know, in order to solve the difficult inherited problems; that’s what we respect at Absolute!
In the interview you need to be able to intelligently discuss Cloud Infrastructure Design (and troubleshooting) at a granular level; including:
• Firewalling
• Networking
• Server Setup
• Security
Experience, in terms of years, is a 7-year minimum; including routinely handling escalations.
And finally, and probably more important than your technical knowledge; your character. You are:
• Curious
• Bravely intelligent
• Enjoy troubleshooting
• Can handle stress (happily), and the stress of others
• Able to bring a certain gravitas to a high-level meeting
Note: If you are still reading at this point; we need a cover letter explaining why you and this opportunity are a good match (which is how we can tell if you are still reading at this point!)
We derive a lot from your cover letter.
Please put some thought into it (And no AI generated cover letters please; we can tell the difference).
Remuneration Package:
• An experienced-dependent R40 000 basic
• Plus a realistic monthly incentive of another R 20 000
If you feel we are a good match, please email your motivating cover letter and your CV to chelsea@absolutecs.co.za.
Kindly ensure that job reference SENIT8647 is included in the subject line of your email — applications without the correct reference may not be considered.