Senior Technical Consultant
Full time @The Legends Agency posted 5 months ago in IT Support & Networking Shortlist Email JobJob Detail
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Job ID 159793
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Offered Salary 0
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Career Level Intermediate or mid-level
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Experience 3 Years
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Gender Both
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Industry IT Support & Networking
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Qualifications Degree Bachelor
Job Description
Senior Technical Consultant
Join a fast-growing international tech firm transforming Legal and Medical industries
Cape Town Remote initially, then hybrid | Market-related salary
About Our Client
Our client is a global leader delivering cutting-edge technology solutions to the Legal and Medical sectors. With a strong focus on innovation, they provide Speech Technology, Telephony, AI tooling, 3D printing, and Workflow Solutions. Operating internationally, the company is known for its dynamic culture, technical excellence, and ongoing commitment to impactful digital transformation.
The Role: Senior Technical Consultant
As a Senior Technical Consultant, you will play a key role in delivering end-to-end technical support, solution deployments, and client training across a portfolio of advanced technologies. You’ll be instrumental in driving client success through technical expertise, collaborative engagement, and service excellence. This role is ideal for someone looking to deepen their specialization in emerging tech while contributing to high-impact global projects.
Key Responsibilities
- Minimum 3-5 years’ experience in a technical support or consulting role
- Deliver expert-level technical support and troubleshooting to clients and partners
- Lead the implementation of professional services, from planning to deployment
- Train clients and partners on product usage and system configuration
- Collaborate cross-functionally with internal teams to ensure successful project delivery
- Identify opportunities for improvement and optimization in technical processes
- Stay up to date with evolving technologies across Speech Tech, AI, Automation, Telephony, and 3D printing
- Document technical procedures, solutions, and training materials
About You
- 3-5+ years of experience in a technical consulting or support environment
- Strong technical aptitude with the ability to learn and master new systems quickly
- Experience working with B2B software solutions, ideally in tech/telecom/IT environments
- Excellent communication and client-facing skills
- Proactive and self-motivated with a problem-solving mindset
- Comfortable working independently and taking ownership of projects
- Team player with strong collaboration and interpersonal skills
- Adaptable and calm under pressure in a fast-paced, evolving tech space
- Fluency in a second language (Spanish, French, Dutch, or German) is highly advantageous
Desired Skills:
- Technical Consulting
- Professional Services / Implementation
- Technical Support
- Client Training & Enablement
- Customer Success
- Project Delivery
- Solution Engineering
- Cross-functional Collaboration (Product
- Sales
- Support)
- Technology / Information Technology
- Legal Tech
- Healthcare / MedTech
