Intermediate Travel Designer : Staff Travel
Full time @Wilderness posted 3 months ago in Travel & Tourism Shortlist Email JobJob Detail
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Job ID 175065
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Offered Salary 0
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Career Level Intermediate or mid-level
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Experience 4 Years
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Gender Both
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Industry Travel & Tourism
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Qualifications Diploma
Job Description
Primary Purpose
Reference: 158460
Staff Travel Consultant is responsible for managing and completing the booking confirmation process on the Wilderness Window. They play a crucial role in ensuring the accuracy and financial health of each booking.
This position is based in Johannesburg or Cape Town
Detailed Responsibilities
- Keep all booking information updated in the system ensuring CRM is continually up to date.
- Keep updated with all Wilderness and Associated product updates, as well as technology updates
- Attend all Wilderness and Associated Product training on a weekly basis, this knowledge facilitates exceeding expectations and accuracy in the booking process
- Keep abreast with company policies, procedures and system updates
- Â Quote on bookings for all staff travel
- Request and negotiate rates from suppliers
- On receipt of confirmed bookings, check that all arrival and departure dates are correct and correspond in the Wilderness Window.
- Update and review all information in the itinerary and ensure that what is in the Wilderness Window matches the supplier documents .
CANDIDATE PROFILE
Qualification:-
- Matric certificate – with maths (minimum standard grade or above)
- Tertiary certificate in Travel & Tourism/hospitality.
Experience:-Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
- 4-5 years’ experience at a Senior level.
- Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
- Computer Literate (Microsoft Office, Email, Teams, Internet browsers)
- Proven English literacy.
- Working knowledge of TourPlan and WISH or similar booking/operating system.
- General product knowledge on Southern and East Africa.
- Personal or educational travel experience advantageous
Skills:Â Â Â Â Â Â Â Â Â
- Excellent communication skills in English, both written and oral
- Excellent attention to detail and accuracy in data capturing.
- Foreign language skills advantageous.
Interests:Â Â Â Â Â Â Â Â Â Â Â Â Â
A passion for wildlife and a commitment to sustainability and conservation.
Apply for this position with us on WhatsApp. Simply send the word ‘Hi’ to +260761166303
