Debt collector Call Centre Agent
Full time @JER 31 & Associates Recoveries posted 11 minutes ago in Financial Services Shortlist Email JobJob Detail
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Job ID 196824
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Offered Salary 0
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Experience 2 Years
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Gender Both
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Industry Financial services
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Qualifications Matric Certificate
Job Description
JER Group of companies is seeking driven, enthusiastic, and self-motivated individuals to become part of our expanding and vibrant Call Centre team based in Cape Town CBD.
Duties and Responsibilities
- Previous call centre experience (essential)
- Excellent communication and interpersonal abilities
- Exposure to both outbound and inbound call centre environments is advantageous
- Experience in debt collection will be beneficial
Personality Traits
- Ability to work independently within a high-pressure, fast-paced environment
- Strong attention to detail and accuracy
- Good concentration and focus
- Outstanding customer service orientation
- Professional and confident telephonic manner
- Basic computer literacy
- Clear and effective communication skills
- Target-driven with the ability to consistently achieve set targets
- Clear criminal record (essential)
- Minimum qualification: Grade 12 / Matric (essential)
- Proactive and self-disciplined
