General Manager – Northern Cape
Full time @Country Hotels posted 7 months ago in Travel & Tourism Shortlist Email JobJob Detail
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Job ID 86700
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Offered Salary 0
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Career Level Managerial-level
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Experience 5 Years
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Gender Both
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Industry Hospitality
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Qualifications Diploma
Job Description
COUNTRY HOTELS IS LOOKING FOR GENERAL MANAGERS!
GM DUTIES AND RESPONSIBILITIES:Â
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- Oversee the operational functions.
- Ensure full compliance to operation controls, policies, procedures and service standards.
- Lead all key property issues including capital projects, maintenance, customer service and refurbishment.
- Handling complaints, and oversee the service recovery procedures.
- Manage on-going profitability, ensuring revenue and guest satisfaction targets are met and exceeded.
- Developing improvement actions, carry out costs savings.
- A strong understanding of financial statements and the ability to react with impactful strategies.
- Closely monitor business reports on a daily basis and make decisions accordingly.
- Ensure that monthly financial outlooks for Rooms, food & Beverage, Admin & General, are on target and accurate.
- Maximising room yield and hotels revenue through innovative sales practices and yield management programes.
- Prepare daily and monthly financial reporting
- Draw up plans and budget (revenue, costs ect.)
- Act as a final decision maker in hiring key staff.
- Provide effective leadership to hotel team members.
- Lead in all aspects of business planning.
Required Skills
- Hotel Management: 5 to 6 years
- Computer Literate: 10 years or more
- Finance Skills: 5 to 6 years
Candidate Requirements
PREREQUISITES
- The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience.
- Available to work when needed, including weekends, holidays, and nights
EDUCATION
- A University degree or diploma in hotel management or a related field is beneficial with experience in managing a hotel with a clear track record. Excellent computer system skills.
EXPERIENCE
- At least 5 – 10 years experience in the hospitality industry.
