Call Centre Agent – Remote Position
Full time @USA Global Marketing posted 5 months ago in Call Centre , in Remote Work , in Sales Shortlist Email JobJob Detail
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Job ID 154039
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Offered Salary 0
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Career Level Intermediate or mid-level
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Experience 2 Years
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Gender Both
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Industry Sales
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Qualifications Matric Certificate
Job Description
Reference: copy-copy-09/09/2025 Company: USA Global Marketing
🏢 About Us
USA Global Marketing delivers value-driven solutions through needs analysis and cost comparisons. We partner with clients to support organizational goals while maintaining affordability. Our mission is to provide exceptional service that balances quality and value, becoming an integral part of each client’s success journey.
📣 We’re Hiring!
We seek energetic individuals with strong customer service and/or sales experience to join our team. Roles available:
- Lead Generators
- Closers
- Sales Representatives
- Retention & Collection Agents
- Customer Service Executors
- Trainers
- Team Leaders
- Campaign Managers
💰 Compensation: Weekly salaries, bonuses, and commission structures.
🎯 Role Description
This is a full-time, remote Call Centre Agent role. Responsibilities include:
- Handling inbound/outbound calls
- Engaging customers with persuasive communication
- Delivering excellent service
- Identifying needs and promoting products/services
- Addressing inquiries and meeting sales targets
- Assisting in training new team members
✅ Qualifications
- Strong communication and customer service skills
- Sales/insurance process knowledge (lead generation, pitching, closing)
- Ability to contribute to training and team development
- Self-motivated, adaptable to remote work
- Previous call centre experience preferred
- Comfortable in high-pressure environments
🎁 Benefits
- Work from home
- Career growth opportunities
Supplemental Pay:
- Bonus pay
- Performance bonuses
- Commission pay
- Weekly pay
🛠️ Candidate Requirements
- Fluent, well-spoken English (MUST)
- Minimum 2 years’ call centre/customer service experience
- No other jobs/studies/exams pending
- Laptop/PC with Windows 10/11, 64-bit processor, 8GB RAM (no tablets/cellphones)
- Fibre internet (20 Mbps upload/download minimum)
- USB 2.0 headset (no Bluetooth/Aux)
- Smartphone with WhatsApp
- LAN/Ethernet cable for stable connection
- Backup power for router/PC (UPS or generator lasting 4–8 hours)
⚠️ All requirements must be met for your application to be successful.
📩 How to Apply
Email: recruitment@usaglobalmarketing.com Form: Application Link
Kind regards, USA Global Marketing
