We’re hiring an Intermediate or Senior Travel Consultant for our Malvern branch. This is an opportunity for someone with experience in international travel sales who’s ready for a new challenge, in a supportive and fast-paced retail environment.
If you’re confident in your ability to sell, love interacting with walk-in clients, and want to work for a company that values your experience—this role is for you.
Key Responsibilities:
- Handle leisure travel enquiries in-store, on WhatsApp, and via phone or email.
- Quote and build custom packages using GDS/NDC, online suppliers, and DMCs.
- Close bookings confidently and handle invoicing and client documentation.
- Manage CRM updates and ensure all interactions are tracked.
- Follow up with leads to maximize conversion.
- Hit monthly sales and performance targets.
- Provide excellent customer service and destination advice.
What We’re Looking For:
- Minimum 3 years experience in international leisure travel consulting.
- Proficiency in Amadeus (GDS/NDC).
- Strong product and destination knowledge.
- Ability to work independently and as part of a team.
- Sales-focused, client-oriented, and detail-driven.
- Must be comfortable working in a retail environment with walk-in traffic.
Why Join Us?
- Work in a modern retail branch at a popular shopping centre.
- Friendly team culture
- Performance-based rewards, monthly incentives & travel perks.
- Room for growth and leadership as the branch expands
- Earn More with Us: A competitive commission structure on top of your basic salary – you control your earnings!
Job Types: Full-time, Permanent, Temp to perm
Ability to commute/relocate:
- Malvern, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Required)
Experience:
- travel agency: 3 years (Required)
Location:
- Malvern, KwaZulu-Natal (Preferred)
Work Location: In person
