Sales Administrator
Full time @OryxAlign Limited posted 2 days ago in Administration Shortlist Email JobJob Detail
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Job ID 201691
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Offered Salary 0
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Career Level Intermediate or mid-level
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Experience 2 Years
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Gender Both
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Industry Sales
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Qualifications Matric Certificate
Job Description
OryxAlign is a trusted Managed Services Provider delivering technology solutions and support to businesses across multiple sectors. We pride ourselves on building strong client relationships, driving operational excellence, and empowering our people to succeed.
Role Overview
We are seeking a highly organised professional Sales Administrator to provide effective administrative and operational support to the Sales team. The role will be responsible for coordinating sales activities, maintaining accurate records, managing documentation, and supporting effective communication with clients and internal stakeholders, and account managing our Tier 3 clients.
Key Responsibilities
- Provide day-to-day administrative support to the Sales team to ensure the smooth execution of sales activities.
- Maintain accurate and up-to-date customer records, sales data, and CRM information, ensuring opportunities, contacts, contracts and sales activities are recorded and tracked effectively.
- Prepare quotations, proposals, contracts, and other sales-related documentation in a timely and professional manner.
- Support the preparation, administration and maintenance of customer contracts and commercial documentation, ensuring records remain accurate and up to date.
- Support the end-to-end sales order administration process, ensuring sales orders are processed accurately, relevant systems are updated, and documentation is maintained throughout the sales lifecycle.
- Coordinate meetings, appointments, and follow-up activities with clients and internal stakeholders.
- Act as the primary point of contact for Tier 3 clients, providing account management support, coordinating client queries, and ensuring agreed follow-up actions are progressed in a timely manner.
- Monitor and manage sales-related correspondence, ensuring enquiries are responded to or escalated appropriately.
- Manage incoming sales enquiries, ensuring prompt responses, effective coordination with the Sales team, and timely follow-up with clients.
- Support pipeline management by tracking opportunities and maintaining accurate sales records.
- Generate and distribute sales reports, dashboards, and performance metrics as required.
- Ensure all sales documentation is maintained and managed in accordance with company procedures and standards.
- Collaborate with internal departments to support order processing, customer satisfaction, and service delivery objectives.
- Identify and recommend opportunities to enhance administrative processes and improve operational efficiency.
Required skills
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