We are seeking a friendly, professional, and well-presented Front Desk Agent to join our dynamic hotel team. If you are passionate about hospitality, enjoy working with people, and thrive in a fast-paced environment, we’d love to hear from you!

Key Responsibilities

• Welcoming and assisting guests with check-in and check-out procedures.
• Handling reservations, inquiries, and guest requests promptly and professionally.
• Providing information on hotel services, facilities, and local attractions
• Maintaining a high standard of customer service at all times.
• Handling cash, card payments, and administrative duties accurately.
• Coordinating with other departments to ensure smooth guest experiences.

Requirements

• MUST have 3-5 years experience in a hotel environment (non-negotiable)
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.
• Computer literacy (experience with reservation systems is a plus)
• Ability to work shifts, weekends, and public holidays.

Job Types: Full-time, Permanent

Pay: R7 000,00 – R10 500,00 per month

Experience:

• Customer service: 2 years (Required)

Work Location: In person