Omni Channel Distribution Manager – Lesaka (FinTech)
Full time @Lesaka Technologies posted 2 months ago in Sales Shortlist Email JobJob Detail
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Job ID 188694
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Offered Salary 0
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Career Level Managerial-level
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Experience 8 Years +
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Gender Both
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Industry Sales
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Qualifications Degree Bachelor
Job Description
🚀 We’re Hiring: Omni Channel Distribution Manager
📍 Location: Johannesburg (National travel required) 📂 Business Unit: Merchant Division 👤 Reports to: Chief Strategy Officer Reference: 174241
⭐ Primary Focus Design, build, and scale Lesaka’s Merchant division non‑field acquisition channels by integrating digital (eCommerce & telesales) and physical (retail, wholesale, kiosks, marketplaces) routes into a unified, low CAC distribution engine.
This role proves scalable acquisition models, optimises conversion and activation, and establishes viable channel economics to reduce reliance on field sales.
It is a founder‑mode execution role accountable for revenue contribution, acquisition cost discipline, activation quality, and channel performance visibility.
🔍 Key Responsibility Areas
⚡ Owned Direct Channels (Digital Engine) • Launch and optimise eCommerce and digital commerce (WhatsApp, social commerce) • Build telesales conversion playbooks • Define assisted vs self‑serve flows • Own CRM routing and funnel performance • Track conversion, CAC, activation, churn • Test messaging, offers, onboarding journeys • Exit underperforming funnel components
🏪 Retail & Wholesale Distribution (Physical Engine) • Secure listings with retailers and wholesalers • Structure revenue share or embedded acquiring agreements • Manage retail device listings and activation performance • Develop wholesale distribution models for informal markets • Design kiosk pilots using hub‑and‑spoke model • Launch marketplace listings (Takealot, Amazon, Makro) • Monitor sell‑in, sell‑through, activation economics • Align partnerships to strategic priorities • Present proposals to Executive Committee
🔗 Omni Channel Integration & Governance • Maintain unified merchant acquisition funnel • Standardise onboarding and activation playbooks • Define handover processes to field/support teams • Establish channel dashboards • Remove friction in onboarding and activation
💰 Commercial & Unit Economics Discipline • Own channel‑level CAC and blended CAC performance • Track channel revenue contribution • Improve conversion‑to‑activation ratio • Reduce time‑to‑activation • Monitor churn and retention • Provide weekly/monthly performance reporting
🚀 Pilot, Scale or Exit Framework • Launch pilots with defined success criteria • Validate economics before scaling • Scale viable models responsibly • Exit or redesign underperforming initiatives • Inform long‑term structural decisions
💡 Key Competencies • Strong commercial acumen • Execution excellence with measurable outcomes • Data‑driven decision making • Deep channel strategy and design capability • Stakeholder influence and collaboration skills • High operational rigour and process discipline • Adaptability in fast‑evolving environments
🎓 Experience & Qualifications
Minimum: • 8–10 years in distribution, GTM execution, or channel‑led acquisition • Proven experience building/scaling acquisition channels • Understanding of conversion funnels and unit economics • Experience across digital and physical routes to market • Hands‑on experience launching new commercial models
Preferred: • Exposure to fintech, payments, telecoms, devices, or merchant services • Experience in informal/township markets • CRM‑based lead management and reporting • Retail distribution or wholesale sales models • eCommerce and Omni Channel experience
Qualifications: • Bachelor’s in Business, Commerce, Marketing, Economics, or related field required • Postgraduate qualification (MBA or equivalent) advantageous
🌟 Our Values ✔ Entrepreneurial Spirit – Innovate boldly, act with ownership ✔ Integrity – Operate with honesty, trust, transparency ✔ Collective Wisdom – Collaborate and leverage shared expertise ✔ Bias to Action – Deliver with urgency, discipline, focus
📌 Preference will be made to support EE / AA measures.
🔥 Ready to Build the Future of Merchant Acquisition? If you’re driven by growth, innovation, and building scalable commercial channels, this role offers the opportunity to leave a lasting impact on Lesaka’s distribution evolution.
📩 Apply now via merchantacquiringsupport@lesakatech.com or share this opportunity with someone exceptional!
#Hiring #DistributionManager #GoToMarket #OmniChannel #MerchantAcquisition #FintechJobs #Lesaka #Strategy #CommercialLeadership #JohannesburgJobs
