Collection of monies due, on Trade & Demurrage invoices raised. Attending to any queries which may arise on these invoices. Monthly Demurrage Commission Debit/Calculation.
Duties & Responsibilities
Maintain accurate customer master data.
Maintain accurate customer accounts in accounting system.
Send invoices (where required) and statements to customers.
Preparation of credit notes and client refunds.
Contact customers via phone, email, or mail to collect outstanding debts, address queries and refunds.
Liaising with operational departments to resolve customer queries.
Monitor accounts for overdue payments.
Negotiate payment plans for customers who are behind on payments.
Handle and resolve customer queries related to accounts and payments.
Maintain organized filing systems for all debtor-related documents.
Provide support for month-end and year-end closing processes.
Prepare reports on outstanding debts and customer accounts.
Perform general administrative tasks related to debtors.
Monthly demurrage commission.
Reconcile demurrage suspense accounts.
Act on any reasonable instruction given to you by management in relation to work related activities.
Desired Experience & Qualification
3 years’ work experience in finance.
Proficient in Microsoft office (Strong in Excel).
Strong communication (written and verbal) and interpersonal skills.
Attention to detail and ability to work under pressure.